IMARC Research Inc.

ISO 9001 Certified

Client of PRI Registrar since 2013

"The auditor was very experienced and provided suggestions for consideration to improve our performance. He was also knowledgeable about the coming changes (ISO 9001:2015) giving us some (limited high level) insight into the impending updated requirements."

Why did you choose PRI Registrar?

"IMARC Research selected PRI from a field of three registrar candidates recommended by our ISO consultant.  PRI was attractive since they were US based, in our time zone and quite responsive to our inquiries."

What was your experience like with PRI Registrar?

"IMARC has had a professional experience with PRI.  They have excellent customer service and an experienced sales staff.  We also appreciate EQM access for paperless retention and if needed, CAPA responses.  We also appreciated the efficiency of the auditors and the auditing process.  The auditors we have had were experienced, knowledgeable and courteous."

Where there any pleasant surprises or something that stood out during your interaction with PRI Registrar?

"Pursuing ISO 9001 certification was new to our organization.  We found PRI very helpful (and encouraging) and look forward to continuing our collaboration with PRI as we transition to ISO 9001:2015.  IMARC has received follow-up information relative to the transition and lots of resource information sharing concerning accessing, understanding and complying with the new standard."

Mary Lewis, Quality Manager, mlewis@imarcresearch.com