Another standard? No more checklists? An OER? AS9101D? This is auditing as we have never known it!
All the AS Auditors are trained to AS9101D before they can do audits to AS9100C as AS9101D lays out the way that you are going to experience AS9100C audits from now on.
AS9101D says that this new audit methodology is “for auditors to evaluate quality management system conformity and effectiveness. Use of these methods will help transition from clause-based auditing and put the focus on the actual processes, their effectiveness, and their ability to meet the quality objectives.”
Sounds like a pretty qualitative analysis.
Life was good when the auditor would ask for “this and so” and you could show “this and so” and get a check mark. Well, wonder how “this and so” clause-based auditing will move to an evaluation of effectiveness on this thing called an Objective Evidence Record (OER)?
AS9101D says “the audit team should audit processes to sufficient depth and detail to evaluate if the organization’s processes are capable of meeting planned results and performance levels, including applicable customer specific targets.” Yikes! How can you show that?
“The audit team should evaluate, as appropriate, that processes are sequenced and interactions are defined (see 9100-series standards, clause 4.1.b)…often the output from one process directly forms the input to the next (see 9100-series standards clause 0.2 Process Approach)…have responsibilities assigned and responsible functions identified…have relevant process controls defined…have the availability of resources and information required…”.
You look at your quality manual to see your interaction diagram. Well, that old Plan-Do-Check-Act diagram will have to go. You check the internet for process management tools and discover Turtle Diagrams and a Six Sigma tool called a Suppliers-Inputs-Process-Outputs-Customers diagram.
First better get the interaction of processes diagram revised, and then plot them out one of the tools. Progress! Stay tuned! We’re far from finished on this topic.